Score365 FAQ — Frequently Asked Questions & Complete Answers

Each mobile number can only be used to create one score365 account per number. Creating multiple accounts is a direct violation of score365's terms and conditions. If detected, both accounts may be permanently closed.

You can register with just your mobile number. However, for larger withdrawals, score365 may request your National ID or other identity documents as part of KYC verification — this is done solely to protect your account.

On the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Verify the code and set a new password. The entire process takes under 2 minutes.

To register on score365, you must be 18 years of age or older You must be of legal age. Date of birth is verified during registration. Users under 18 cannot create an account under any circumstances. To learn more, Responsible Gaming View the page.

Yes, you can request to close your score365 account. Email us at support@score365.app. Make sure to withdraw any remaining balance before deletion — once deleted, your account cannot be recovered.

To deposit via Mobile Pay on score365, log in to your account and go to "Deposit". Select Mobile Pay, enter the amount, and confirm the transaction using your Mobile Pay number. Funds will be credited to your score365 balance within seconds.

Minimum deposit at score365 ৳100. Maximum deposit limits may vary by payment method. For Mobile Pay and Nagad, the daily limit depends on the respective app's own limits. Contact our support team for more details.

Withdrawals from score365 typically take within 5 to 30 minutes is processed. Mobile Pay and Nagad are the fastest options. Bank transfers may take 1–3 business days. Slight delays may occur during peak hours.

score365 currently supports the following payment methods:

• Mobile Banking: Mobile Pay, Nagad, Rocket
• Bank Transfer: All major Bangladeshi banks
• Credit/Debit Card: Visa, Mastercard

score365 will notify you whenever a new payment method is added.

score365 does not charge any deposit or withdrawal fees. However, Mobile Pay, Nagad, or your bank may apply their own transaction fees — these are outside score365's control.

Withdrawal delays may be caused by incomplete KYC verification, unmet bonus wagering requirements, or technical issues. Contact score365 support — we'll resolve it promptly.

Yes, score365 supports both deposits and withdrawals via Nagad — it works just like Mobile Pay. Simply select Nagad on the score365 deposit page to complete your transaction.

When you open a new account on score365 and make your first deposit, the welcome bonus is automatically credited to your account. The bonus amount and terms On the promotions page all details are listed. No bonus code required.

Wagering requirements mean you must place a certain amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a ৳100 bonus means you need to bet ৳500 in total. Each bonus has its own terms — for details, On the promotions page here.

With score365's referral program, you earn a bonus whenever someone registers and makes their first deposit using your referral code. Find your code in your account dashboard. The more you refer, the more you earn.

Yes, most score365 bonuses have an expiry period. You typically need to meet the wagering requirements within 7 to 30 days of receiving the bonus. Once expired, the bonus is forfeited. The validity period for each bonus On the promotions page is specified.

Yes, score365 offers cashback for regular members. A portion of losses from eligible bets is returned over a set period. These offers change from time to time — to see the latest, Promotions Page Check back regularly.

score365 Promo Code On the promotions page are published. Codes are also occasionally available through special events or the referral program. Visit the promotions page for the latest information on all offers.

score365 offers betting on more than 30 sports, including:

• Cricket (IPL, Bangladesh, World Cup)
• Football (Premier League, La Liga, Bundesliga)
• Tennis, Badminton, Kabaddi
• Basketball, Baseball, Hockey
• Virtual Sports & Esports

Sports page View all categories.

Live betting means placing bets on a match in real time as it unfolds. On score365, live betting odds shift moment to moment based on the game's flow. Just click on any live match and place your bet. It's the most exciting feature on score365.

Once a bet is confirmed, it generally cannot be cancelled. However, score365 offers a "Cash Out" option in certain situations, allowing you to settle a bet before the match ends. If Cash Out is available, it will appear on your bet slip.

Yes! score365 lets you combine multiple bets into an accumulator. Win them all and your odds multiply — unlocking massive payouts. Just add multiple matches to your bet slip and an accumulator is created automatically.

If a match is cancelled or abandoned, score365 refunds the full stake for that bet. For live bets, if the match is cancelled after the bet was placed, the bet is generally declared void.

score365's Jackpot section features special high-reward betting offers every day. Correctly predict the outcome of selected matches to win big jackpots. This is separate from regular betting and entirely optional.

No, once a bet is confirmed, the odds are locked in and cannot change. The odds at the time of placing the bet are final. However, in live betting, odds may shift before you confirm your bet.

Yes, score365 uses SSL/TLS encryption. Your personal information is never sold to third parties. To read our full privacy policy, Privacy Policy here.

If you suspect anything, change your password immediately and notify score365 support at support@score365.app. Our team will investigate and secure your account right away.

No. No score365 staff or representative will ever ask for your password via call, SMS, or email. Anyone requesting your password is attempting fraud. Never share your password with anyone.

Yes, score365 supports two-factor authentication (2FA) via mobile OTP. Enable it in your account settings. OTP verification is required whenever you log in from a new device.

Always use the correct URL — score365.app — always use it. Any slight variation in the URL could indicate a fake site. The official score365 site will always have HTTPS. Never click on suspicious links.

Yes. You can set daily, weekly, and monthly deposit limits on your score365 account. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period. Details: Responsible Gaming।

Go to the "Responsible Gaming" section in your account settings to activate self-exclusion. You can take a break ranging from 24 hours up to 5 years. It takes effect immediately. To learn more, Responsible Gaming View the page.

Yes. score365's responsible gaming team offers free support and guidance. Reach out to support directly — if you have concerns about your betting, don't hesitate to ask for help. Seeking support is the right thing to do.

Yes. score365 lets you set a daily time limit on how long you can bet. Once the limit is reached, you'll receive an automatic alert and your account will log out if needed.

Email support@score365.app immediately. We'll take action right away. Also consider using parental control software on your device and keeping your account credentials secure.